Will my 2021 Membership automatically roll over for 2022?
For all Members who paid either monthly or annually using a Visa or Mastercard in 2021, your 2022 Membership will have rolled over on 3 November 2021. Should you wish to change your instalment plan, or wish to opt out of rolling over for season 2022, please contact the Membership team by email to firstname.lastname@example.org, live chat at Knightshub.com.au or by phone on 1300 465 644.
How does the Auto Renewing Payment Plan work?
Members who purchase their Membership with a Visa or Mastercard will be enrolled in our Auto Renewing Payment Plan. This means your Membership will automatically roll over each season.
Why has my Membership package changed on renewal?
Any juniors who are 16 or older as of 1 March (in the year of the season) will be classed as a Youth Member. Please note that this will also affect any Family Memberships they were linked to.
Any Concession Member from last year will be changed unless your date of birth reflects a Concession, or a Government Concession number has been provided to the Club.
Will I automatically get the same seat each year?
If you are a reserved seat holder, you will be advised of a renewal period each year. If you renew within the renewal period, you can keep your seat. If you do not renew before the renewal deadline, however, your seat will be made available for others to purchase.
Please note that cut-off dates are strictly adhered to, and after the reserved seat cut-off date each year there is no guarantee that your previous seat will be available.
How do I change my seat or my Membership package?
Members wishing to change their seats from last year should do so during the allocated seat change period online or otherwise contact the Membership team by email to email@example.com or by phone on 1300 465 644.
Upgrades or changes to Membership packages can be completed via your MyKnights account, by visiting the Knights Club Shop, or by contacting the Membership team by email to firstname.lastname@example.org or by phone on 1300 465 644.