Away Game Access

Who qualifies for Concession?

Concession status applies if you hold one of the following cards

• Centrelink issued: Pensioner Concession Card (PCC)
• Department of Veterans’ Affairs card or Department of Veterans’ Affairs issued Pensioner Concession Card
• Full time secondary or tertiary student cards

Your date of birth and Concession Card number must be provided when purchasing a Concession Membership. Appropriate proof of Concession status is required for entry into the ground. Concession prices are not available to Senior Card holders or the unemployed.

How old do I have to be to qualify for Youth Membership?

To be eligible for a Youth Membership, you must be older than 16 and under the age of 19 as of 1 March (in the year of the season). Your date of birth must be provided when purchasing a Youth Membership.

How old do I have to be to qualify for Junior Membership?

To be eligible for a Junior Membership, you must be under the age of 16 as of 1 March (in the year of the season). Your date of birth must be provided when purchasing a Junior Membership. Note: Children under the age of 4 can be admitted to McDonald Jones Stadium free of charge, however they must not take up a seat.

What does a Family Membership consist of?

Family Memberships consist of 2 adults and 2 juniors (under 16 as of 1 March in the year of the season). Individual names and dates of birth must be provided for each junior.

I have a child under the age of 4. How much does it cost to bring them to a game?

Children under the age of 4 can be admitted to McDonald Jones Stadium free of charge, however they must not take up a seat. If you have a reserved seating, this means the child will have to sit on your lap.

How does the Auto Renewing Payment Plan work?

Members who purchase their Membership with a Visa or Mastercard will be enrolled in our Auto Renewing Payment Plan. This means your Membership will automatically roll over each season. View full terms and conditions here

When can I expect my Membership pack to be delivered?

We are changing member packs in 2025 and this year you will be able to build your pack from a variety of items. Members will start receiving information on how to redeem your pack items from late October 2024.

How do I log in to my MyKnights (KnightsHub) Account?

You can log in to your KnightHub account or from the homepage of https://knightshub.com.au.

In this account you can view your Membership details, make payments, update your details, and print or transfer tickets.

For first time users select "change your password" to change password to the account. If problems persist, please contact the Membership team on 1300 465 644 or e-mail membership@newcastleknights.com.au.

What is the refund and cancellation policy on Knights Membership?

Refunds are not available on Memberships purchased from the Club in ordinary circumstances. Membership applications will be processed as received and cannot be withdrawn. All cancellation and/or downgrade requests are at the discretion of the Club and required to be submitted in writing to membership@newcastleknights.com.au.

When new members would be able to select seats?

For new members, seat selection will be available from December 2024.